Due to COVID-19, we are experiencing longer shipping times than usual. ETA stock dates are more fluid than ever due to the global shipping and supply chain disruptions. We will continuously update our clients on delays to the best of our abilities.
We ship across Canada and the USA. (Not including Alaska and Hawaii.)
All items are shown and sold in Canadian dollars and are subject to Ontario sales tax know as HST (13%)
Shipping costs are based on size and quantity of your order and the price will be shown before the completion of your order.
Once you have completed your order someone from our team will contact you within 2 business days of the order with your approximate shipping date. If you have ordered several items you may receive separate shipping dates for different items ordered. Upon receiving your approximate shipment date, you have an addition 48 hours to cancel your order with no cancelation fees.
If your request for cancelation comes 48 hours after your approximate shipping date is sent to you there may be a 15% restocking free. Please see our Return Policy for more information regarding returns.
Once your parcel is shipped, you will receive a tracking number. If any item shipping to the USA requires duty and brokerage charges, the client will be responsible to pay for them. You will be notified of these expected charges along with your notification of a shipment date.
We’re sure you’ll be happy with your new Annie & Flora purchase, but we all change our minds. If you do, email firstname.lastname@example.org within 15 days of delivery. If the item is refundable, the refund will be credited back to you for the full purchase amount minus a 15% restocking fee once the item has been received back to our location in Ancaster. You are responsible for the cost of shipping to our location. Please note, the majority of our shipping cost is included in the price of the product, meaning the cost you originally paid for shipping, may not cover the total cost for return shipping.
Terms & Conditions
Your use of this site constitutes your acknowledgement and acceptance of the Terms and Conditions in their entirety.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new services and other updates.
By using this site and placing orders for merchandise featured on this site, you are representing and warranting that you are over 18 years of age, that all information that you provide to us is true, accurate and complete, and that you have the authority to provide that information and to place those orders.
If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
We reserve the right to restrict use of your account, to suspend or terminate your account, to refuse you service and/or to cancel orders that you submit in our sole discretion.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
We may from time to time include in Services certain third party content or links to third party websites. Such content and websites contained therein are owned by the Third Party Providers (or by other persons or companies on their behalf). We may at any time and from time to time change, add or remove Third Party Providers from the Services, in its sole discretion and without prior notice to you. We have no control over the websites, products or services of Third Party Providers. We do not endorse or evaluate the websites, products or services of Third Party Providers (or any advertising or links on any such websites) and we assume no responsibility for the actions or omissions of any Third Party Providers. Annie & Flora is not responsible for examining or evaluating the content or accuracy of any Third Party Providers, and we do not warrant and will not have any liability or responsibility for any Third Party Providers’ materials or websites (or for any other materials, products, or services of third parties).
Without limiting the foregoing, you agree that Annie & Flora is not liable (and we assume no responsibility whatsoever) for any loss or damage which may be incurred by you as a result of:
- The content and/or websites of Third Party Providers;
- Your use or purchase of any websites, products or services of Third Party Providers;
- The availability, quality or safety (including both design and manufacturing) of the products or services offered by Third Party Providers; and
- The accuracy and thoroughness of the descriptions of any such products or services provided by Third Party Providers.
YOU UNDERSTAND AND AGREE THAT YOU ARE USING THIS SITE AT YOUR OWN RISK, AND THAT THIS SITE IS PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS. ANNIE & FLORA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE CONTENT, MERCHANDISE OR SERVICES FEATURED ON THIS SITE. TO THE FULLEST EXTENT PERMITTED BY LAW, ANNIE & FLORA DISCLAIMS ALL WARRANTIES WITH RESPECT TO THIS SITE, THE CONTENT, MERCHANDISE OR SERVICES FEATURED, OFFERED AND/OR SOLD ON THIS SITE, LUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ANNIE & FLORA DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR RELIABILITY OF THE CONTENT, FEATURED ON THIS SITE, LUDING WITHOUT LIMITATION THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, PRICE, INDICATION OF AVAILABILITY, OR OTHER INFORMATION FEATURED ON THIS SITE. ANNIE & FLORA DOES NOT WARRANT THAT THIS SITE, THE SERVERS ON WHICH IT RESIDES OR E-MAIL SENT FROM THIS SITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANNIE & FLORA WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, LUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES. CERTAIN STATE LAWS DO NOT PERMIT LIMITATIONS ON IMPLIED WARRANTIES OR EXCLUSIONS OR LIMITATIONS OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE FOREGOING DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS UNDER APPLICABLE STATE LAWS.
If you have any questions, please do not hesitate to contact us: email@example.com